Success

Connect the Dots: When Things Go Wrong

“Failure is not an option.”

That line, apocryphally attributed to NASA Mission Director Gene Kranz in the classic 1995 film Apollo 13, accurately sums up our society’s approach when faced with a crisis. We find a way to conquer adversity, and we expect to win. Admirable qualities, no doubt, that previously have served us well in times of trouble.

Unfortunately, that noble attitude has some unintended consequences, two of which I’ll consider here.

The first unintended consequence is that we too often focus on deciding who or what is to blame, rather than seeking to learn what caused the crisis and how to forestall future problems. The examples throughout our history are numerous.

We saw this in the 1940s, with the military’s investigation of the Japanese attack on Pearl Harbor; again in 1968, with the investigation into the capture of the USS Pueblo off the coast of North Korea; and even earlier this century, with the investigation of 9/11. In each case, did we work to understand how these events could have been avoided, or did we simply look for a villain?

Nor have we learned from past mistakes. We ratchet up the rhetoric about racism, guns, mental health and gender equality, but quickly descend into partisan name-calling rather than searching for viable solutions. How much more effective might our Congress be if our leaders spent less time pointing fingers and more time seeking common ground on important issues? We tend to forgot what Henry Ford once said: “Failure is simply the opportunity to begin again, this time more intelligently.”

Our inclination to find blame fails to acknowledge that disasters such as these are often caused by failures, both individual and systemic. Humans, being what we are, are ultimately responsible for failure. But we do not deal easily with failure – not in warfare, not in business, not in marriage, not even in a tennis set. We fear failure. It breeds contempt. No one is lonelier or avoided more ardently than a person who is perceived to be failing. It gives us comfort to be able to say it’s someone else’s fault.

Which brings me to the second unintended consequence. As an educator, I have always struggled with our traditional A-B-C-D-F grading system. There is no E; we jump right to “F” for emphasis on failure.

How many young students have been labeled as failures in this way, perhaps stigmatizing them for life? How many have seen a big red F at the top of a test paper and given up? Would it not be better to focus on helping them learn from their mistakes, to show them what it takes to do better and to foster the inherent potential they possess? Shouldn’t we accept that we have as much responsibility as they do to see them succeed?

I prefer the approach Winston Churchill espoused: “Failure is not fatal. It is the courage to continue that counts.”

Failure is not an option when we accept the truth that success is difficult. Success does not come easily; certainly, it is much easier to fail. The most successful people are usually also the most persistent. Success takes planning, preparation and perseverance. Most important, it requires a belief in oneself that success is possible.

No one do we love more than those who overcome failure with triumph. Success glows ever brighter when contrasted with the repeated failures that one may have experienced along the way. Although not an option, failure should be an opportunity to learn, to improve and to strive for a better tomorrow.

That is the attitude that put men into space and brought them back safely, against all odds. It is that attitude that we need to have every time we face adversity. 

Dr. Benjamin Ola. Akande is Assistant Vice Chancellor of International Programs-Africa, director of Africa Initiative and associate director of the Global Health Center at Washington University in St. Louis. He is a former president of Westminster College and served as dean at the Walker School of Business & Technology at Webster University. He has a Ph.D. in economics

Connect the Dots: A Scrambled Life

Life lessons come to us from many different sources – including nursery rhymes.

Such rhymes (some made up by my parents, most derived from the usual sources, like Mother Goose) nurtured me as child. And one rhyme in particular has stayed with me all my life, a story of risk and failure – a lesson in how to respond when the worst happens, when things go to pieces and little or no hope remains in sight.

I’m talking about the story of Humpty Dumpty, the anthropomorphic egg that tried to defy the odds and met with tragic results: “Humpty Dumpty sat on a wall,/Humpty Dumpty had a great fall./All the king’s horses and all the king’s men/Couldn’t put Humpty together again.”

On the surface, this might seem a story about dismal failure. I disagree. The key word, to me, occurs last: again. To me, anyway, it positions Humpty as a risk-taker – bold, fearless, unrelenting.

Humpty, I think, believed in setting stretch goals and knew well the potential for failure, but he refused to let it define him. Because of that, I see Humpty as the epitome of courage. Perched atop that wall, he almost surely had to deal with fear, knowing the stakes of his position to be high indeed – that he might fall. But this egg never let the fear of turning into an omelet define him.

How does Humpty’s tale (which dates from 1797 or before) relate to today’s world? Well, Humpty’s wall can serve as a simple metaphor for all the lofty aspirations we have – in life, marriage, business and other pursuits. Occupying a wall like Humpty’s involves vulnerability and much humility – because at any time, gravity might scramble everything.

Unfortunately, none of us is perfect. At times, we misjudge and overreach. Sometimes, in fact, overconfidence untempered with humility leads us to the brink of disaster.

Now, we’ve all faced great challenges, whether the death of a loved one, the loss of a job, the diagnosis of an incurable ailment or some other calamity – leading to an unfortunate “fall” and accompanying fear, hopelessness and helplessness.

At such times, I believe it helpful to turn to Humpty’s story. Yes, you may have fallen and, like Humpty, your life may appear to be shattered. But unlike Humpty, you can persevere when all hope seems lost. You can accept the reality that when you fall, the fall itself becomes part of the process of finding courage.

In that regard, it seems integral to cultivate a support group better than Humpty’s “all the king’s horses and all the king’s men” – family and friends to help when everything seems scrambled. We’ve all occupied high walls and fallen many times, but if it weren’t for our own “king’s horses” and “king’s men,” righting our lives would have been improbable if not impossible. Family and friends give us the confidence and endurance to keep on keeping on.

When you fall from your own wall, strive to overcome such a turn and seek a new way forward. Find the resolve to put yourself back together again, unlike Humpty, and someday, just maybe, someone will write a rhyme about you.

Dr. Benjamin Ola. Akande is assistant chancellor of International Programs-Africa, director of Africa Initiative and associate director of the Global Health Center at Washington University in St. Louis. He is a former president of Westminster College and served as dean at the Walker School of Business & Technology at Webster University. He has a Ph.D. in economics.

The Reliever: Overcoming Employment Transition to Succeed

This week we welcomed Dr. Benjamin Akande as our keynote speaker. Dr. Akande motivated GO! Network members and encouraged them to remain positive in their career transition.

10 STEPS for climbing to greater heights

Date: January 9, 2005
Publication: St. Louis Post-Dispatch (MO)
Section: Business
Edition: Five Star Lift
Page: F07

Jim Collins, in the best-selling book "Good to Great: Why Some Companies Make the Leap . . . and Others Don't," tells a story about Darwin Smith, a little-known leader of a well-known company, Kimberly-Clark. For a century, Kimberly-Clark languished in mediocrity with most of its business in traditional paper mills. Then, a mild-mannered gentleman took the reins and realized that the company's best shot at greatness was in paper-based consumer goods, a sector in which it had a side business called Kleenex. Like the general who burned the boats upon landing, leaving no retreat for his soldiers, Smith sold the traditional mills and threw proceeds into the consumer business. Today, it's No. 1 worldwide in paper-based consumer products. Of course, there was no guarantee that Kimberly-Clark would succeed in the consumer business, but the demonstration of action amid uncertainty is the lesson. There are no guarantees in anything we do. But the lack of a guarantee is the urge we need to go from where we are to where we want to be. As we begin 2005, these are 10 ways to reach the next level:

1. SET NEW GOALS Focus your efforts on quantum-leap innovations and ideas, which go beyond incremental improvements. What you've done in the past is good, but what are you going to do in the future? The goals you set should require that you stretch your professional acumen and contribution to your organization.

2. FIND THE URGENCY FOR ACTION This demands a recommitment to excellence that would enhance the organization's market position and profitability.

3. SEEK NEW CHALLENGES Dedicate yourself to seek challenges even if the odds of success are less than 20 percent. This year should be your opportunity to set and achieve goals that aren't within easy reach.

4. BELIEVE IN YOUR GOALS Instead of second-guessing yourself, embrace the notion that the right decision is the one you believe in. Recognize that success is up to you.

5. DON'T ALLOW MEMORIES T* BE GREATER THAN DREAMS You've failed in the past. So what? This year, focus on purpose and not on avoiding failure. A road without potholes is a road not worthy of the journey.

6. LEAD FROM WHERE YOU ARE Dedicate yourself to become a contributor to your organization by taking responsibility for its success. You might not have the title or position of a leader, but leadership can be exercised at any level if you're invested in the work.

7. STRIVE T* OVERCOME INTERNAL THREATS The greatest threat to your success isn't necessarily the competition. The biggest challenge can be internal. It's the willingness to tolerate a commitment level to remain at room temperature.

8. RECOMMIT YOURSELF T* BECOME RESULT-BASED You can't continue to do the same thing and hope for better results. The new year should be the point of departure when you set aside the practice of playing it safe and doing just enough to get by.

9. REDISCOVER YOUR PASSION Find a way to apply the same passion and sense of conviction to your job that you have for your favorite hobby.

10. BE JOLLY Keep a sense of humor. Laugh, smile and develop a wrinkle on your face as a result of habitual laughter. And for those of you who had your share of failures last year, I leave you with this advice: We learn more from our failures than from our successes. Failure is the call for action, resurgence and tenacity. Those of us old enough to reconcile the prejudice of experience with the enthusiasm of youth can take a risk-informed approach to breaking the shackles of failure-induced fear and strengthening the conditions for self-esteem. We get up, dust ourselves off and go back into the game.

Ten Most Interesting: Benjamin Akande

29-Jan-2009Published in: Ladue News Author: Trish Muyco-Tobin

For as long as he can remember, economist Benjamin Akande has been fascinated by success, specifically by what makes people successful. Given to perusing several books at a time, Akande is currently enjoying Malcolm Gladwell's Outliers: The Story of Success. "It's a very interesting book about why people succeed," he says. "One thing is very clear: In many instances, success doesn't come because we're born with the intellectual capacity to be successful, it comes as a result of hard work."

Akande himself is an American success story. Born in Nigeria, he spent much of his childhood at boarding school, away from his parents and four sisters. He says having a certain level of independence allowed him to discover himself. "It was a time to grow up: to make mistakes and learn from them. It was all about education and preparation."

Education was the reason Akande came to the United States 30 years ago. He attended Wayland Baptist University as an undergraduate, received a doctorate in economics from the University of Oklahoma, and completed post-doctoral studies at Harvard's John F. Kennedy School of Government.

Akande's interest in economics began in his teens. "I wanted to understand how the economy worked, as well as what caused interruptions, when things don't work as they should," he says. A penchant for reading soon followed. "I read everything I could get my hands on, newspapers, magazines, fiction. Back then, we'd get most of the papers two days later. But it didn't matter. I'd read them as if they were new," he recalls. "Being able to see and read different writing styles helped me formulate my own. It also expanded my imagination and took me to places I'd never go."

Since 2000, Akande has been dean of Webster University's School of Business & Technology, overseeing 13,000 business students and working with 1,500 staff throughout the university's worldwide system. "My responsibility is to provide leadership in curriculum and innovation, as well as ensure that we're constantly challenging the most important people at Webster, the students."

Aside from his duties as dean, Akande also maintains a strong public presence in print, on the airwaves and around town. He's been recognized as one of the city's most influential leaders, serving on the boards of The PrivateBank, Newberry Group, Xiolink and Beyond Housing, and consulting with a number of Fortune 500 companies. "I'm constantly engaging the private sector, seeking input and building relationships," he says. "The experience has served as my laboratory of sorts, as it has enabled me to implement ideas that could grow and transform organizations."

When he's not making presentations to business and financial organizations or delegating academic directives, Akande can be found listening to jazz, reading a book or two, or spending time with his wife, Bola, and their daughters, ages 16, 13 and 8. "We hang out, play pick-up soccer in the backyard or ping-pong, the kids are not as good as me but they're getting there." He also enjoys storytelling. "It's having a conversation with my kids, and a way for me to stay connected with my past."